Barcelona FAQ’s

This tour meet at the corner of Plaça Sant Jaume near the intersection Carrer del Call and Carrer de Sant Honorat near the Starbucks.  The best address for a taxi is Plaça de Sant Jaume, 3, 08002 Barcelona, Spain.

Absolutely! You are welcome to click here and purchase a gift card for Fat Tire Tours, Barcelona online.

CANCELLATIONS AND REFUNDS
We are happy to offer free changes and 100% refunds up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply for activity or schedule changes. Activities including tickets or special entrances may require further notice to be eligible for a full refund. Please see below for specific policies.

CHANGES AND RESCHEDULING
We are happy to modify or change your reservation up to one hour before your activity start time without any rescheduling fees. Any changes are subject to availability, and difference in activity prices may apply.

Within one hour of the activity start time we likely will not be able to rebook or reschedule your booking, however, please contact our customer support staff directly and we will do our best to accommodate you.

*SPECIAL RESTRICTIONS AND EXCEPTIONS
Please note the following exceptions to our standard cancellation and rebooking policies:

“Fat Tire Approved” activities are operated by partner companies with specific rebooking policies. Please consult the specific cancellation policy of any Fat Tire Approved activity for specific refund, rebooking, and rescheduling restrictions. Fat Tire Approved tours can be identified by a red banner towards the top of the tour page.
Activities including tickets or special entrances, such as Versailles or Colosseum, may only be rescheduled for free up to 72 hours in advance*. These activities are also only refundable more than 72 hours in advance of the activity start time. Within 72 hours, we will only be able to issue a partial refund or future credit. Those activities include:

Barcelona
Gaudí Bike Tour with Skip-the-Line Sagrada Família Ticket

Florence
All Skip-the-Line Duomo Tours

Milan
All Skip-the-Line Duomo Tours

Munich
All Oktoberfest Tours

Paris
All Eiffel Tower Tours* (Please see the Eiffel Tower Tour pages for the specific cancellation policy for these tours)
All Versailles Tours
Skip-the-Line All Access Catacombs Tour

Rome
Skip-the-Line Colosseum Tours
Private Tours must be cancelled or rebooked at least 7 days in advance of the activity start time. Reschedulings are subject to availability.

If you aren’t sure if your tour falls under a special restriction, simply get in touch with our team in advance and we’ll be happy to confirm your options.

Our office is located on a little side street off of Plaça Sant Jaume. The address is C. Marlet, 4 Barcelona 08002. Click here for a map.

Yes, reservations are required for all tours.

Absolutely, you are welcome to bring your luggage along to the meeting point where you may store your bags in our shop while out on tour.

If you are having problems finding the meeting location for your tour, please call us at +34.9.33.42.92.75 and our staff will be happy to help you find your way.

All tours run rain or shine.

The tour meeting time is 15 minutes prior to the start time. No refunds or re-bookings can be provided for late arrivals or no-shows after tour commencement or departure.

You can see all of our bike options here.

For adults, we have comfortable beach cruisers with multiple gears, fat tires (obviously), and hand brakes. Our bikes have luggage racks on the back, so you can strap water bottles or other small items down.

We’d love to have your family on tour with us and we understand that your child may have a different bike-riding ability than others their age. To accommodate young children or those uncomfortable on their own bike, we have the following equipment available in Barcelona.

When booking online, select the total number of participants, and then specify any additional equipment needed such as a baby seat or child’s bike. These options are always free of charge but are important to reserve in advance so that we have the right equipment available for your tour.

• Baby Seats: Our baby seats are designed for children 11 months old and older, weighing under 22kgs (48 lbs), and be able to support the weight of their own head. They are fitted on the rear rack of an adult bike.
• Kid’s Tandem: For children up to 10 years old or weighing under 32kg (70lbs), we have single-wheeled tag-along tandems. The child passenger sits on a seat and can pedal or coast. All riders weighing over 32kg (70lbs) must ride their own bicycle. This is not an option for adults or anyone over the weight or age limit.
• Child Bikes:
  • 20″ Extra Small City Bike (generally recommended for children ages 6-12) The smallest bike is a reduced version of our full-size tour bike. Featuring 20″ wheels with street tires, easy to use 3-speed Nexus shifting, hand brakes, lights, fenders, and a rack to carry your things. As always, it is important that the rider is confident riding a bicycle. Riders must have the ability to maneuver around obstacles and to ride in a straight line, both for their safety and the safety of others on the tour.
  • 24″ Small City Bike (generally recommended for children age 9+) The small bike is a reduced version of our full-size tour bike. Featuring 24″ wheels with street tires, easy to use 3sp Nexus shifting, hand brakes, lights, fenders, and a rack to carry your things. As always, it is important that the rider is confident riding a bicycle. Riders must have the ability to maneuver around obstacles and to ride in a straight line, both for their safety and the safety of others on the tour.
• Helmets: Helmets are available free of charge, and we have sizes to suit all ages. Helmets are mandatory for anyone under the age of 16.

Absolutely! We welcome kids of all ages on our bike tours and we’re a great family activity. The area we bike in is very flat and our tours follow carefully selected bike-friendly routes. It is necessary, however, that any person participating in our bike tours have at least some bike riding experience, and should be comfortable riding in a group.

We’d love to have your family on tour with us and we understand that your child may have a different bike-riding ability than others their age. To accommodate young children or those uncomfortable on their own bike, we have the following equipment available in Barcelona.

When booking online, select the total number of participants, and then specify any additional equipment needed such as a baby seat or child’s bike. These options are always free of charge but are important to reserve in advance so that we have the right equipment available for your tour.  You can see a bike chart of all the kid’s bikes and accessories available here.

• Baby Seats: Our baby seats are designed for children 11 months old and older, weighing under 22kgs (48 lbs), and be able to support the weight of their own head. They are fitted on the rear rack of an adult bike.
• Kid’s Tandem: For children up to 10 years old or weighing under 32kg (70lbs), we have single-wheeled tag-along tandems. The child passenger sits on a seat and can pedal or coast. All riders weighing over 32kg (70lbs) must ride their own bicycle. This is not an option for adults or anyone over the weight or age limit.
• Child Bikes:
  • 20″ Extra Small City Bike (generally recommended for children ages 6-12) The smallest bike is a reduced version of our full-size tour bike. Featuring 20″ wheels with street tires, easy to use 3-speed Nexus shifting, hand brakes, lights, fenders, and a rack to carry your things. As always, it is important that the rider is confident riding a bicycle. Riders must have the ability to maneuver around obstacles and to ride in a straight line, both for their safety and the safety of others on the tour.
  • 24″ Small City Bike (generally recommended for children age 9+) The small bike is a reduced version of our full-size tour bike. Featuring 24″ wheels with street tires, easy to use 3sp Nexus shifting, hand brakes, lights, fenders, and a rack to carry your things. As always, it is important that the rider is confident riding a bicycle. Riders must have the ability to maneuver around obstacles and to ride in a straight line, both for their safety and the safety of others on the tour.
• Helmets: Helmets are available free of charge, and we have sizes to suit all ages. Helmets are mandatory for anyone under the age of 16.

While all of our tours maintain a leisurely pace, we want our guests to have fun and be safe, so being able to ride a bike is paramount. Barcelona is a very bike-friendly city and cars are used to sharing the road with cyclists and pedestrians.

The areas we bike in are very flat, and our tours follow carefully selected bike-friendly routes. Our Barcelona Electric Bike Tour uses electric bikes which are especially designed to help you cover more ground and go uphill with less effort than a regular bike.